Welcome to the March edition of our monthly customer newsletter, Great Minds!
Hello there,
In our bumper new issue, we share more of the latest Healios headlines that may be of interest to you and the latest feedback from those who have been using our services. You can also read all our latest blogs. Among the content on offer in this month's newsletter is a focus on Healthcare Science Week given you an insight into how our science and tech teams support our work, an introduction to our two new Business Development Directors, an update to referral forms which will make our customers' lives easier and a look at how we marked Neurodiversity Celebration Week. Happy reading!
Healthcare Science Week 2024
Services backed by science
During this month's Healthcare Science Week we talked to Dr Kerri Bailey (pictured above), Senior Mental Health Scientist at Healios, about her role and the importance of science in healthcare.
She also spoke about a brand new piece of research she has led on alongside the science team which has been submitted for publication, which provides valuable insights into families’ experiences before, during and after an online autism assessment.
The research also highlights how innovative online assessment services can empower NHS decision-makers to streamline processes and improve equitable access to care across the UK.
Read the full blog post here and more information about the research can be found here.
Healios product leader in profile
Sophie Valentine (pictured left) is VP Product Innovation at Healios, taking a leadership role in a team who work day in, day out to explore changes and additions to our clinical platform Panacea, with the aim of providing a better experience for our patients and clinicians and supporting effective clinical and operational outcomes.
In this blog Sophie talks about her career journey and how she got involved in the world of digital health, as well as her appearance at the London Tech Leaders’ roundtable on Artificial Intelligence (AI).
Welcome to our new Business Development Directors
Healios offers innovative solutions to the growing demands in autism and ADHD care and as we look to reach as many people as possible who may benefit from what we do, we have recently welcomed two new Business Development Directors to our Growth team.
Matt Daniel, from Exeter, Devon, joined the team in February, while Ryan Parkinson, from Sale in Greater Manchester joined earlier in March.
They've talked about their backgrounds and career experiences which have led them to Healios and their excitement at establishing relationships with partners old and new.
We we're proud to be involved in Neurodiversity Celebration Week this month and shared a range of videos from leaders across Healios reflecting on how neurodiversity has touched them and inspires what they do.
We also published a blog with Specialist Neurodevelopment Practitioner at Healios Gareth Wood who talked about his journey with autism from challenges growing up when awareness was much less, his life-changing diagnosis aged 40 and why he feels neurodiversity should be embraced and celebrated.
Healios leaders' personal connections to neurodiversity
We shared this video during Neurodiversity Celebration Week where some of our leaders spoke about how personal experience with neurodiversity has helped share the work they do:
Important updates
Referral form updates
Healios is updating our referral form process to better serve patients and ease administrative tasks for our partners. Starting Wednesday, 3 April, the referral form will no longer require the following data:
Ethnicity
Employment status
Gender
Assigned sex
GP
School information
Our team will now directly collect this information from clients, ensuring we have the most current data and reducing your workload. These changes are designed with your operational needs and the wellbeing of our patients in mind, reflecting our dedication to delivering an exceptional experience and service.
Ensuring emails are secure
We’re also delighted to inform you that our email (@healios.org.uk) is now accredited to the DCB1596 secure email standard and can be found on the NHS’s list of accredited organisations.
Ultimately this means emails from our address are recognised as being of the equivalent to nhs.net emails in terms of security.
At Healios we take our role incredibly seriously in ensuring the information we send and receive is protected at all times and kept secure. This is the latest step in this process and we hope it continues to assure you going forward.
Latest feedback
The parents of young person who received an Autism Assessment
"“Friendly, made our child feel at ease when he was very nervous. Explained the process thoroughly and loads of opportunities to ask questions. We felt very listened to and supported.”
The parents of a young person who received an ADHD Assessment
"Nothing was rushed or forced and we were listened to. My daughter was upset and anxious right at the start and our clinician kindly reassured her which really helped and led to my daughter participating and enjoying her session in the comfort of home.”
Do you need to increase support for neurodevelopmental care or are you just interested in finding out more about how working with Healios could help support your service? Click below...
